Refund and Returns Policy

Returns and Exchanges

We want you to be completely satisfied with your purchase. If for any reason you need to exchange an item, we offer the following policy:

• Exchange Period: You may exchange eligible items within 30 days of the original purchase date.
• Eligible Items: Items must be in new, unused condition with all original packaging and tags attached to be eligible for an exchange.
• Exchange Shipping Fees: Customers are responsible for all shipping costs associated with an exchange.
• Exchange Process: Please contact our customer service team at [email protected] or [phone number] to initiate an exchange.

Warranty

All of our products come with a standard 1-year warranty. This warranty covers defects in materials and workmanship under normal use during the warranty period.

• Warranty Period: The warranty period begins on the date of purchase.
• Obtaining Warranty Service: To obtain warranty service, please contact our customer service team at [email protected] or [phone number]. You may be required to provide proof of purchase.

Limitations

The following are not covered under our warranty:

• Normal wear and tear
• Damage caused by misuse, abuse, or accident
• Damage caused by modifications or alterations to the product

Additional Notes

• We reserve the right to refuse returns or exchanges for items that do not meet our return policy criteria.
• Refunds are not offered for exchanges. Should you desire a refund instead, a separate return process may apply, subject to additional conditions.